FAQ

These are the most frequent Question of our rider community.

How do I sign up as a surfer?
Intro This section explains you how to Sign UP as a surfer: Below tutorial is to sign up as a shaper, surfers only need to press the surfer instead of ...
Sat, 14 Nov, 2020 at 6:26 PM
How Do I see find the board story and full details
To access full details of a certain surfboard 1. Press the menu 2. Press view more The board blog has two major tabs.  Tab 1: Full...
Mon, 16 Nov, 2020 at 12:44 PM
How to accept a board which is being transferred to you
Intro This sections explains you how to accepts a board transfer as a surfer Tutorial Video Accept your board transfer as a surfer Great!...
Sun, 2 Feb, 2020 at 2:42 PM
How to complete my surfer profile
In order to complete the surfer profile a surfer needs to first Sign Up or Login Once logged into the Surf Neutral platform the surfer can click on t...
Sat, 14 Nov, 2020 at 7:09 PM
Can I set my account to private?
Yes, when setting your account in private mode no other user can see your Quiver or information To Set your account in private mode: 1. Go to y...
Mon, 16 Nov, 2020 at 1:16 PM
How do I search for a surfboard?
To find a surfboard you will need to Login to your account as shaper or surfer. In case you are a shaper you would need to switch to your surfer profile...
Sun, 15 Nov, 2020 at 11:35 AM
How do I search for a local shaper?
To find a shaper you will need to Login to your account as shaper or surfer. In case you are a shaper you would need to switch to your surfer profile.  ...
Sun, 15 Nov, 2020 at 11:36 AM
How to view my personal quiver on Surf Neutral.
A user will only have quiver on Surf Neutral in the event a board was transferred to the surfer by any shaper or fellow surfer. To find your personal qu...
Sun, 15 Nov, 2020 at 4:09 PM
How to build my surfboard location history
Surf Neutral keeps track of the surfer history of a board and the updated locations of the boards by its surfer or shaper.  In the future, this will be a f...
Mon, 16 Nov, 2020 at 11:44 AM
Skill levels explained
Beginner I only try to surf once. No clue how it works... Intermediate I know the rules, can ride a wave but don’t ask me to do fancy move...
Sat, 14 Nov, 2020 at 4:56 PM