Rental information for Shapers

Does it cost me anything to add or upload a board for rent?
No, Adding or uploading a board on Surf Neutral is completely FREE, Surf Neutral only gets paid when a board host gets paid and when Surf Neutral gets paid ...
Wed, 23 Dec, 2020 at 11:23 AM
How do I make my boards available for rent?
As we are paying the board host on his bank account we need to make sure who you are so we've added Two-Factor Authentication as an extra safety and to...
Wed, 23 Dec, 2020 at 12:50 PM
How and where can I view or add my financial information
Intro This section explains the Finance tab for shapers. In the event a shaper rents out a surfboard he will earn EURO's into his personal Surf Ne...
Thu, 24 Dec, 2020 at 8:50 AM
How can I view my Rental settings, requested, completed and cancelled Rentals?
A complete overview of the rentals can be accessed through the top navigation bar or via the shapers dashboard. Press 'MY RENTALS' ...
Thu, 24 Dec, 2020 at 8:52 AM
Rental Refunds and cancellations
It's never cool a cancellation happens, his section provides some more information about our refund policy The following Cancellation Policy applie...
Thu, 24 Dec, 2020 at 8:53 AM
Rental Pay Out Fees to your bank account
A Fee might apply on each payout you make to your bank account. The Wallet of a user is in EUR. The user can choose when he likes to get a payout to his...
Thu, 24 Dec, 2020 at 8:48 AM
Unlist/remove my rental from Surf Neutral
Intro This describes how to unlist a rental on Surf Neutral Unlist My rental 1. Go to My rentals on your shaper profile 2. Select the rent...
Thu, 24 Dec, 2020 at 8:54 AM
What if my boards are only available for a certain period?
Each time a rental request is made by a surfer the board host gets a message to approve or decline the rental for the period requested. When the rental gets...
Thu, 24 Dec, 2020 at 8:55 AM
What if a person gets injured during the rental using my equipment?
Before a surfer confirms a reservation of a rental to the board host he or she needs to agree with our rental agreement. This agreement offers the board hos...
Thu, 24 Dec, 2020 at 8:55 AM
What if my board gets damaged during the rental period?
Surf Neutral has a unique possibility to define damages as a shaper.  Prior to the rental, a board host could set up his ding pricing based on the damag...
Thu, 24 Dec, 2020 at 8:56 AM